Privacy And Other Policy
Privacy Policy
Last Updated: August 26, 2026
ROBOCO (“ROBOCO”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit roboco.tw, contact us, or interact with our online services.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Information You Provide to Us
When you contact us, submit a form, or communicate with us, you may provide information such as:
Name, Email address, Company or organization name, Phone number, Country or region Information included in your message or inquiry. Please do not submit sensitive personal information unless it is necessary for your request.
Website and Technical Information
When you visit our website, we may process technical and usage information such as:
Device and browser type, Operating system, Approximate geographic location, Referring website or traffic source, Pages viewed, Interactions with website features, Links clicked, Date and time of visits
Some of this information is collected through cookies or similar technologies, subject to your consent choices where required.
2. How We Use Information
We may use information collected through the website to:
Operate and maintain our website
Respond to inquiries and customer requests
Provide product, sales, and technical information
Understand how visitors use our website
Measure website and marketing performance
Improve our website, products, and services
Detect technical problems, abuse, or security threats
Measure advertising effectiveness
Comply with applicable legal and regulatory obligations
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies for website functionality, analytics, personalization, and advertising purposes.Where consent is required, non-essential technologies are disabled by default until you provide consent.You can accept, reject, or customize your preferences through our cookie settings.For more information, please see our Cookie Policy below.
4. Analytics and Advertising Services
We currently use the following services:
Google Analytics 4
We use Google Analytics 4 (“GA4”) to understand how visitors interact with our website and to measure website performance.Google Analytics may process information such as page views, interactions, device information, traffic sources, and approximate location.Our website uses Google Consent Mode to communicate your consent choices to Google. Google states that when analytics or advertising storage consent is denied, its tags adjust their behavior and do not read or write the corresponding analytics or advertising cookies. Depending on the Consent Mode implementation, Google may still receive limited cookieless measurement signals.
Google Ads
We use Google Ads technologies to measure advertising effectiveness and, where permitted, support advertising and remarketing activities.
Advertising-related storage, use of advertising data, and personalized advertising are controlled according to the consent preferences you provide through our website.
Meta Pixel
We use the Meta Pixel provided by Meta Platforms to measure website visits and the effectiveness of advertising campaigns.The Meta Pixel is not activated for marketing purposes unless the required marketing consent has been granted through our cookie settings.
5. Legal Bases for Processing
Where the General Data Protection Regulation (“GDPR”) or similar laws apply, we rely on one or more of the following legal bases:
Consent: for optional analytics, advertising, personalization, and similar technologies where consent is required.
Legitimate interests: for website security, fraud prevention, basic website administration, and improvement of our services where those interests are not overridden by your rights.
Contract or pre-contractual steps: when processing information necessary to respond to product inquiries, quotations, orders, or other business requests.
Legal obligations: when processing is necessary to comply with applicable laws.
You may withdraw consent at any time through our Cookie Settings where applicable
6. Sharing of Information
We may share information with service providers that help us operate our website, analyze performance, provide advertising services, or support our business operations.These may include providers such as:
Google
Meta Platforms
Website hosting and infrastructure providers
Business and communication service providers
We may also disclose information when required by law, regulation, court order, or lawful government request.We do not sell personal information in exchange for money.
7. International Data Transfers
ROBOCO is based in Taiwan, and some of our service providers may process information in countries outside your own.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
8. External Websites and Online Stores
Our website may contain links to third-party websites and sales platforms, including online marketplaces and distributors.
For example, clicking a purchase link may take you to a third-party website such as Newegg or another authorized sales platform.Once you leave roboco.tw, the privacy practices of the destination website apply. ROBOCO is not responsible for the privacy practices of independent third-party websites.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.Retention periods may vary depending on the type of information and the reason it is processed.
10. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information
Restrict or object to certain processing
Withdraw consent
Request data portability where applicable
Lodge a complaint with an applicable data protection authority
Residents of the European Economic Area (“EEA”), United Kingdom, and other jurisdictions may have additional rights under applicable privacy laws.To exercise a privacy right, please contact us using the details below.
11. Children’s Privacy
Our website and products are intended primarily for business, developer, engineering, and technology audiences and are not directed toward children.We do not knowingly collect personal information from children in violation of applicable law.
12. Security
We use reasonable technical and organizational measures intended to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technologies, or legal obligations change.
The “Last Updated” date at the top of this page indicates when the policy was most recently revised.
14. Contact Us
If you have questions about this Privacy Policy or how ROBOCO handles personal information, please contact through our contact us page.
Cookie Policy
Last Updated: August 26, 2026
This Cookie Policy explains how ROBOCO uses cookies and similar technologies on roboco.tw.
It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small pieces of information that websites may store on your browser or device.Cookies and similar technologies can support essential website functions, remember preferences, measure website usage, and help evaluate advertising performance.
2. How We Use Cookies
ROBOCO divides cookies and related technologies into the following categories:
Necessary
Necessary technologies support essential website functions, security, and operation. These technologies may operate without optional consent where permitted by law because the website may not function correctly without them.
Preferences
Preference technologies allow a website to remember choices such as personalization or user preferences.These are disabled by default unless you provide the relevant consent.
Analytics
Analytics technologies help us understand how visitors use the website, including pages viewed, interactions, traffic sources, and website performance.We currently use Google Analytics 4 for this purpose.Analytics storage is disabled by default until consent is provided.
Marketing
Marketing technologies are used to measure advertising effectiveness and, where permitted, support advertising and remarketing. We currently use:
Google Ads
Meta Pixel
Marketing-related storage and personalization are disabled by default until the required consent is provided.
3. Technologies We Currently Use
Google Analytics 4 for Website analytics and usage measurement under Analytics.
Google Ads for Advertising measurement and, where permitted, remarketing/personalization under Marketing.
Meta Pixel for Advertising measurement and campaign performance under Marketing.
ROBOCO / website platform for Website functionality, security and consent preferences under Necessary/Preferences.
The exact cookies used by third-party services may change over time as those services update their technologies.
4. Google Consent Mode
ROBOCO uses Google Consent Mode to communicate your cookie preferences to Google technologies.Relevant consent signals include:
1. analytics_storage
2. ad_storage
2. ad_storage
ad_user_dataad_personalizationpersonalization_storagefunctionality_storagesecurity_storage
Google defines these signals as controlling analytics storage, advertising storage, advertising-related user data, personalized advertising, website personalization, functionality, and security-related storage.
When analytics or advertising consent is denied, Google-supported tags adjust their behavior accordingly. Under advanced Consent Mode, limited cookieless measurement signals may still be transmitted to Google without writing the relevant analytics or advertising cookies.
5. Meta Pixel
The Meta Pixel is treated as a marketing technology on our website.Unlike Google’s consent-aware tags, our Meta Pixel implementation is blocked until the required marketing consent has been granted.
If marketing consent is rejected or has not yet been provided, the Meta Pixel will not be activated for that visit.
6. Your Choices
When you first visit our website, you may be presented with a Cookie Settings banner.
Depending on the options available, you may:
Accept cookies
Reject non-essential cookies
Customize your preferences
Optional analytics, personalization, and marketing technologies are disabled by default until the required consent is granted. You may change or withdraw your consent later through Cookie Settings. Withdrawing consent does not affect processing that lawfully occurred before the withdrawal.
7. Representative Third-Party Cookies
Depending on your choices and the configuration of third-party services, cookies that may be used include identifiers associated with:
Google Analytics, such as
_gaGoogle advertising technologies, including
_gcl_cookiesMeta technologies, such as
_fbp
These examples are illustrative and may change as providers update their technologies.
8. How Long Cookies Last
Cookie lifetimes vary. Some cookies last only for the current browser session, while others may remain for a defined period unless deleted earlier. Third-party providers determine the duration of many analytics and advertising cookies. You can also remove cookies manually through your browser settings.
9. Browser Controls
Most browsers allow you to:
View stored cookies
Delete cookies
Block cookies
Restrict third-party cookies
Configure site-specific permissions
Blocking certain cookies may affect website functionality.
10. Updates to This Cookie Policy
We may update this Cookie Policy if we change the technologies used on our website or if applicable requirements change. The “Last Updated” date above indicates the most recent revision.
11. Contact
If you have questions regarding our use of cookies or similar technologies, please contact us through our contact us page.
